We collect and use the following information to provide services and goods, including delivery:

• Names and contact details
• Purchase or account history
• Account information
• Website user information (including user journeys and cookie tracking)

Additionally, we collect the following for service provision and compliance:

• Racial or ethnic origin (for fairness analysis)
• Security-related account information

Our lawful bases for collecting or using personal information depend on the specific purposes:

• Legitimate Interest: Ensuring fair treatment and representation.
• Contract: Required for account operations, guarantees, and service updates.

• Schools, colleges, universities, and other educational institutions
• Publicly available sources

• Customers: Data retained for the duration of contracts and compliance needs.
• Public data: Stored as long as necessary for business purposes.
• University data: Held until business conclusion or removal request.

We share data with the following processors:

• Google Cloud Platform: Provides compute power, code deployment, and storage.
• Databricks: Handles data ingestion, storage, and processing for Machine Learning Models.

Where necessary, we transfer data internationally in compliance with data privacy regulations. Our data processors also follow the required safeguards.

Under data protection laws, you have the following rights:

• Right of Access: Request copies of your personal data.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure: Request data deletion in certain circumstances.
• Right to Restrict Processing: Ask to limit data processing in specific cases.
• Right to Object: Oppose certain data uses.
• Right to Data Portability: Transfer data to another organization.
• Right to Withdraw Consent: Revoke consent where applicable.

To exercise any of these rights, please contact us. We will respond within one calendar month.

If you have concerns about our data practices, you can contact us directly.